Powered by handy OS

handy OS is the world’s first mobile operating system tailored for the hospitality industry. We’ve carefully listened to the needs of hoteliers and travelers to design a service that provides hotels with increased revenue opportunities and guests with seamless connectivity and content.
handy phone on call


handy Smartphone continues to deliver and build on handy’s core commitment to revolutionary connectivity, with free global calls, data, as well as in-property and inter-device direct dialling all provided via handy’s exclusive in-house network.
handy phone feature in hand

Content and Services

Content features like push messaging and the LUXOS City Guide enrich customer experience by steering guests towards hotel promotions and local hot spots like never before. Hotels can also provide unique services that answers travelers needs and wants.
handy phone on smartdock

In-Room Automation

handy Smartphone, the new standard of in-room automation platform, is equipped with a NFC chip enabling keyless door access, an IF/IR transmitter connecting to in-room entertainment, and an innovative contact-charging capability. The fully integrated device provides unprecedented convenience to hotel guests.
handy held in hand

Guest engagement and hotel revenue-enhancing features

Our partners can keep boosting guest engagement, satisfaction, and hotel revenues via the latest versions of handy’s industry-leading features set, full of favorites such as handy Push Messaging, the Newsfeed, and our onboard reviews system.
handy CMS dashboard analytics

Channelling insights through data

handy Smartphone integrates with handy’s complimentary HotelPortal, thereby continuing to deliver on our primary focus towards delivering peerless, actionable guest insights to our partners around the world.
handy held by hand tip

Adaptive language options

handy comes equipped with fully adjustable language selection, allowing hotel guests to enjoy the full breadth of handy’s capabilities regardless of their cultural or linguistic preferences.
handy held in palms with hotel UI features

Customization for every hotel

It’s never good to look the same – by including a broad array of adjustable UI elements and features, our partners can provide hotels with their ideal handy experience. Link your hotel’s homepage directly through our Hotel Banner, and enhance handy with each property’s distinct logo and color scheme.

Cutting-Edge Proprietary Hardware

Housing cutting-edge features such as global connectivity, NFC, infrared controls, and wireless charging in a chassis tailored for hotel applications, handy Smartphone reflects our dedication to delivering peerless value in a single, elegant, integrated device.

Hear it straight from our hotel partners

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What handy has achieved for hotels

Watch our story
Sitting as we do as a gateway to Asia, The Fullerton Hotel Singapore serves a diverse array of guests. To enable our guests to have a seamless experience in Singapore, handy’s offers a comprehensive resource. It allows us to understand our guests’ habits and preferences simply and easily.”
Cavaliere Giovanni Viterale
General Manager
As one of the leading cities in Asia, our guests are from all over the world. For many visitors we have served, we’ve noticed some shared challenges they all face – inconvenient methods of communication, not knowing where to go, or what to do. handy’s been a quantum leap forward in helping our guests solve these issues comprehensively, and in helping us help them as well. Moreover, we’ve never had a more useful method to understand our guests’ habits and preferences – handy’s Content Management System lets us view our guest behaviors like never before.”
Mr. Melvin Lim
General Manager
Ever since handy enters the Hong Kong market, we’ve followed its evolution with great interest. Now, as a full-fledged partner, we’ve been able to appreciate the versatility and value it offers to our guests, as well as to us. While everyone’s heard about its usefulness to recreational travelers looking to have their eyes opened to Hong Kong, we’ve also seen it be of immeasurable help to business travelers, for whom convenient connectivity and access to knowledge is key.”
Philip Yu
General Manager
As a leading hotel in one of the world’s historic and cultural capitals, we’ve always looked to go beyond providing the best service possible not only within our premises, but beyond them as well, and to help our guests fully appreciate the majesty of Istanbul. Thanks to handy, we’ve been able to make that a reality for the first time – it’s just as easy to reserve a boat trip on the Bosporus as it is to order room service anywhere, anytime in this great city. Pragmatically speaking, it’s also been a solid revenue driver for us – in addition to being willing to pay more for handy, it’s a great means of enabling easier access to an expanded array of services on hand.”
Rui Reis
General Manager
St. Regis, Istanbul
For business or leisure travellers, Pan Pacific Singapore is a leading 5-star hotel in Singapore that is strategically located in the vibrant Marina Bay, next to unique shopping, entertainment, cultural and historical landmarks, offering guests stylish and spacious accommodation with state-of-the art technology. We are very excited to introduce handy as another special service for our guests and with its unprecedented functionality, user friendliness and rich content, we expect that it will be well-received and will contribute to the overall positive stay experience for our guests.”
Gino Tan
Area General Manager Singapore and General Manager
Having deployed handy across all of our hotels over the past six months, I’m happy to say that it’s succeeded in both enhancing our guests’ experience and unlocking new revenue opportunities for us. Our guests can rest easy knowing that they’re in good hands when looking for places to go or things to do, and we can involve ourselves in helping them more than ever. It’s a virtuous cycle, really – increased engagement begets better service, greater income, and ultimately a deeper understanding of how we can work best for our guests.”
Ramesh Arora
Managing Director
Over the years of our history, we’ve always kept an eye out for any means that would let us provide nothing less than the highest quality of service and understanding of our guests. With handy, we have an exciting channel that lets us uphold the highest of traditional service standards for a new, digital generation of guests, each of whom expects to be constantly connected socially as well to their destination of choice. Never has it been easier to explore the scenic Singapore River vicinity, reserve high tea whilst shopping in Orchard Road, or to contact our concierge for assistance from anywhere in Singapore.”
Mr. Vincent Le Gorrec
General Manager
As part of our commitment to deliver excellent guest experience, we are constantly exploring new innovations to provide an enhanced and memorable stay for our guests. handy is proven to be a great addition for us towards that end, where it has been especially helpful in increasing guest satisfaction and consequently, bringing a positive impact on our review scores.”
Mr. Tuncay Bockin
General Manager